Concession guichet unique

The one-stop 



Implementation and operation of an information system that automates, optimizes and secures the business processes of private and public actors in the logistics and port community in the form of a concession.


Enable Port Authorities, Customs Authorities and Logistics Communities to facilitate and secure international trade operations by setting up the One Stop Counter.


By subcontracting to a private operator the implementation and operation of the Single counter, in the form of a concession, the State selects, in the interest of the operators in the supply chain, a concessionaire that delivers a reliable solution thanks to its skills and expertise recognised worldwide.

The concession is the most effective way to move towards rapid modernization, while significantly reducing implementation risks and benefiting from a high level of service quality through key performance indicators and capacity building.

The concession allows the creation of a joint venture between the concessionaire and local stakeholders in the form of a Public Private Partnership. This PPP makes it possible to strengthen the links between the members of the logistics community and to create common objectives, which will promote the improvement and therefore the competitiveness of the port. In this context, the concessionaire will finance the Single counter in terms of investment and operating costs.


As a concessionaire, the BUREAU VERITAS - SOGET Group combines the skills of a world leader in port software in compliance with the SAFE standards of the World Customs Organisation, SOGET with those of a world leader in trade facilitation services and the security of inspection programmes initiated by States, BUREAU VERITAS. The combination of BUREAU VERITAS' operational know-how and SOGET's technological and business expertise generates an offer that is fully in line with the strategic objectives of the Logistics and Customs Communities.


Set up an electronic Single counter that automates, aggregates, optimizes and secures the business processes of public and private actors in the logistics and customs community.

The one-stop counter will facilitate the dematerialization of exchanged documents and the automation of administrative, logistical and customs procedures for import, export, transhipment and transit operations. These electronic document exchanges will be possible thanks to the interoperability between the Single counter and the information systems of public and private organisations.

Finally, the one-stop counter makes it easier to bring the port area into line with international standards for facilitating and securing international trade.


Main strategic objectives

  • Become the HUB for regional trade and transport of landlocked countries
  • Comply with standards for the facilitation and security of international trade
  • Increase government revenues
  • Establish an environment favourable to the competitiveness of economic operators in port areas
  • Increase the country's administrative competitiveness (International Trade and Investment Place).



  • Reduction of costs and lead times for commercial and logistical operations

  • Improving supply chain efficiency


  • Acceleration of the passage of goods thanks to the automation of procedures


  • Simplification of procedures and formalities for the entry, exit or transit of goods


  • Increased transparency in business-administration relations


  • Electronic submission of all documents required for foreign trade via an Internet application or interfaces


  • Data secured and accessible only by authorized entities via an Internet application or interfaces


  • Processing and transmission of decisions of the various authorities and members of the logistics and customs community via the information system


  • Securing the supply chain through tracking and tracing of goods while ensuring data confidentiality


  • Possible coupling of additional services to the information system such as a risk management system, a GPS monitoring system or scanners....